PRIVACY POLICY

Last Updated on December 10, 2025.

This Privacy Policy (“Privacy Policy”) explains how “Loyalize” (“Company”), collects, uses, and discloses information about you in connection with your use of our services, including those offered through the Website www.loyalize.com (“Website”). Please read this Privacy Policy carefully. If you do not agree to our practices, please do not register, subscribe, create an account, use the platform, or otherwise interact with the Company.

Company respects the privacy of visitors to our platform. Please read this Privacy Policy carefully so that you understand what information we collect and what we do with that information. This Privacy Policy applies only to information collected online through the Website and does not describe the ways in which we may collect or use information obtained offline or through any other means.

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at [email protected]. You can reach us via postal mail at the following address:

Loyalize
Attn: Privacy Office
8 The Green #14594
Dover, DE 19901
United States

PROTECTING THE PRIVACY OF CHILDREN

Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our Website is not directed at children under 13, and we won’t knowingly allow anyone under 13 to provide us any personally identifying information; if you’re under 13, please don’t use this Service and therefore don’t provide any information about yourself on this Website.

Types of Personal Information We Collect
How We Collect Personal Information
How We Use Personal Information
When and Why We Disclose Personal Information.
Controlling Your Personal Information
Security of Personal Information
Privacy Practices of Third Parties
Changes to this Privacy Policy
California Privacy Rights
Notice to Residents of Countries outside the United States of America

1. Types of Personal Information We Collect

Personal Information is information that can be used to identify, locate, or contact an individual. It also includes other information that may be associated with Personal Information. In some cases, Personal Information is used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We collect the following types of Personal Information:

Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, telephone numbers, or other addresses at which you receive communications from or on behalf of Company.
Relationship Information that helps us to understand who you are and what types of services may interest you.
Transaction Information about how you interact with Company.
Financial Account Information that allows us to facilitate transactions and subscriptions.

2. How We Collect Personal Information

We ask you for Personal Information (which may include Contact Information, Relationship Information, and Financial Account Information) when you register, subscribe, create an account, make a purchase, or otherwise interact with the platform or contact Company.

We obtain Transaction Information when you use our platform.

3. How Company Uses Personal Information

Company uses Personal Information to:

Operate and improve our platform;
Facilitate transactions;
Track transactions and perform other analytics;
Provide customer support, including to our merchants or business partners;
Fulfill requests for Company services;
Communicate and provide additional information that may be of interest to you about Company and our merchants and business partners
Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, or marketing messages;
Administer surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners; and
Manage our everyday business needs such as platform administration, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use, or to comply with the law.

4. When and Why Company Discloses Personal Information

We will not disclose your Personal Information to third parties except to:

Affiliated companies (e.g., subsidiaries and other companies owned by or controlled by Company) who may only use the Personal Information for the purposes described in Section 3 above.
Effect a merger, acquisition, or otherwise; to support the sale or transfer of business assets; to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to a government request; or as needed to support auditing, compliance, and corporate governance functions. We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and/or other countries where we operate. If Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
We may also disclose information about you that is not personally identifiable. For example, we may provide our merchants, business partners, or other third parties with reports that contain aggregated and statistical data about our users.

5. Controlling Your Personal Information

We think that you benefit from a more personalized experience when we know more about you and how you use our Website and our services. However, you can limit the information you provide to Company, and you can limit the communications that Company sends to you.

You can manage your subscriptions by following subscription management instructions contained in the commercial messages that we send you. You may choose to subscribe to some types of messages, and may choose to unsubscribe from others. You may update your subscription preferences from time to time. Please note that even if you unsubscribe from promotional email messages, we may still need to contact you with important transactional information related to your account and your transactions.

You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.

You may manage how your mobile device and mobile browser share Location Information with Company, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

If you wish to opt out of receiving offers directly from Company merchants or business partners, you can follow the opt-out instructions in the emails that they send you.

Accessing and Correcting Personal Information.

You can do several things to help keep Personal Information about you current. You can access, update your Contact Information, Financial Information by logging into your account on the Loyalize Dashboard.

If you want to close your account, please contact us at [email protected]. While we are ready to assist you in closing your account, and removing your active profile, we cannot always delete records of past interactions and transactions. For example, we might be required to retain records relating to previous purchases on the platform for financial reporting and compliance reasons.

We will retain your information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security of Personal Information

Company uses commercially reasonable controls that are designed to reasonably safeguard Personal Information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

In the event that we become aware of unauthorized access to your Personal Information in a manner that exposes, or risks exposure of, your Personal Information in a manner that is inconsistent with this Privacy Policy, we will notify affected users via email when the Company has actual notice of such event.

7. Privacy Practices of Third Parties

This Privacy Policy addresses the use and disclosure of information by Company through your interaction with the Company’s Loyalize Dashboard platform only. Other websites accessible through links from our Website, platform may have their own privacy policies and personal information collection, use, and disclosure practices. Our merchants and business partners may have their own privacy policies, too. We encourage you to familiarize yourself with the privacy policies provided by these other parties prior to providing them with information or taking advantage of an offer or promotion.

8. Changes to this Privacy Policy

From time to time, we may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features to our Website. If we make any material changes, the date of the most recent version of the Privacy Policy will be updated above. We encourage you to periodically review this page for the latest information about our privacy practices.

9. California Privacy Rights

Residents of California can control how businesses use and maintain their Personal Information pursuant to the California Consumer Privacy Act [include hypertext link https://leginfo.legislature.ca.gov/faces/billCompareClient.xhtml?bill_id=201720180AB375].

Upon receipt of a verifiable consumer request, Company shall disclose to the consumer the following:

(1) The categories of Personal Information it has collected about that consumer.

(2) The categories of sources from which the Personal Information is collected.

(3) The business or commercial purpose for collecting or selling Personal Information.

(4) The categories of third parties with whom the business shares Personal Information.

(5) The specific pieces of Personal Information it has collected about that consumer.

Residents of California have the right to request that a business delete any Personal Information about the consumer collected from the consumer.

Residents of California have the right to request that a business not sell the consumer’s Personal Information.

To request a copy of the information disclosure provided by Company or direct company with respect to Company’s use of your Personal Information, please contact us via email to [email protected], or by writing us at the following address:

Loyalize
Attn: Privacy Office
8 The Green #14594
Dover, DE 19901
United States

Please allow 30 days for a response.

10. Notice to Residents of Countries outside the United States of America

Company is organized in the State of Delaware. Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. We will protect the privacy and security of Personal Information according to our Privacy Policy, regardless of where it is processed or stored.